Armen Parsadanyan
ENRUHY
Healthcare IT • Enterprise Technology • Medical Information Systems • eHealth • Infrastructure & Technical Operations

Armen Parsadanyan

Healthcare IT & Enterprise Technology Advisor

Armen Parsadanyan
LocationYerevan, Armenia
Contacts+374 99 100 006
Armen@Parsadanyan.AM
Work formatOffice-based in Armenia / hybrid / remote
Available for business trips as needed

Professional Summary

Healthcare IT & Enterprise Technology Advisor with a professional path spanning more than four decades, from engineering training and early engineering work in electronic computing equipment to medical information systems, enterprise IT infrastructure, technical operations, electronic healthcare and public-sector digital initiatives.

Experience includes building and developing IT functions from the ground up; organizing technical and operational teams; supporting medical and enterprise information systems, servers, LAN and fiber-optic networks; recovery and modernization; system and network administration / engineering; documentation, roadmaps, technical requirements and applied visual communication since 2023.

Key Competencies

Healthcare IT & eHealth

Electronic healthcare, telemedicine and electronic ambulance systems; digitization of medical and administrative processes.

Medical Information Systems / HIS / LIS / LIMS / PACS

Medical and hospital information systems, PACS/LIS/LIMS, integrations with Roche Diagnostics laboratory systems.

Enterprise Infrastructure & Technical Operations

Servers, LAN, fiber-optic networks, multi-level networks, recovery, modernization, hardware and software troubleshooting.

Technical Team Building & Support

IT services, technical and operational teams, training of teams and users, user support, execution control, teams of up to 320 people.

Documentation, Roadmaps & Analytical Materials

Feasibility studies, technical assignments, technical requirements, roadmaps, presentations, materials for management and contractors.

Information Design & AI-assisted Visual Communication

Information design, AI-assisted visual communication, presentations and diagrams, marketplace product cards, book illustrations, portrait visualizations and image stylization as a supporting applied direction since 2023.

Selected Healthcare & Enterprise Cases

Creation and Development of the National eHealth Project for the Republic of Armenia | August 2007 — June 2014

  • Led the creation and development of the National eHealth Project for the Republic of Armenia from concept through pre-implementation readiness and the start of implementation: concept, roadmap, feasibility study, system architecture, functional and technical requirements, TOR / technical assignment, tender / SBD documentation, materials for government-level consideration and English-language project documentation.
  • Coordinated work with the selected contractor, testing and corrective adjustments, and confirmed integrations with the Ministry of Finance, the Ministry of Labour and Social Affairs / social-protection systems and LIS.

Electronic Ambulance: Armenia and Sochi, Russian Federation

  • The Armenian electronic ambulance is a system created from the ground up and implemented with Armen Parsadanyan’s participation; it continues to operate in a changed form. His participation included project logic, documentation, workflows, technical requirements, coordination, testing and corrective adjustments.
  • In Sochi, Russian Federation, created the network and IT system of ARMED Medical Center.
  • Separately in Sochi, Russian Federation, created and implemented an electronic ambulance system for the 2014 Sochi Olympics, operational until 2015: geo-control, monitoring, patient card, statistics and analysis of ambulance vehicles and crews.

Medical Information Systems, HIS, PACS/LIS and MIS Evolution

  • Contributed to the early design, development and implementation of the Erebuni Medical Center prototype medical information system in 1995–1998; the system operated from 1997 to the early 2000s and later evolved into a larger medical information system for hospital environments, historically known as WebHospital.
  • Technical coordination, organization and support for operation, modernization, training and integration of medical information systems, PACS/LIS/LIMS and laboratory systems, including LIS/LIMS involvement in Nairi, Erebuni and Dilijan, LIS integration in the national eHealth project, integration with Roche Diagnostics laboratory systems, and LIS data integration/storage in PACS.

IT Infrastructure and Technical Operations of Medical Centers

  • Creation and development of IT services; technical operations support at Erebuni, Nairi and Dilijan Medical Centers: technical and operational teams, staff training, user support and stable infrastructure operation.
  • Work with servers, LAN, fiber-optic networks, recovery, modernization, medical systems, and the connection between technical solutions and clinical and administrative processes.

Enterprise, Banking and Production IT Infrastructure

  • Banking automation: participation in automation of accounting and lending processes, as well as in the design / support of the bank card system at ARMECONOMBANK.
  • Production, industrial and hotel IT environments: SanTur Trade and Production Company, Yerevan Packaging and Label Plant, SAGA and ARMA — IT systems, networks, websites, business-center IT environment and process automation.

Professional Experience

March 2023 – present

Executive Director

SoftNetSource LLC
  • Provides overall company leadership and coordinates technological and organizational directions.
  • Preparation of project initiatives and structured materials; partner interaction.
  • Applied visual communication is a separate personal direction since 2023, not a SoftNetSource company activity.
2002 — March 2023

Head of Information Technology Service, High Technologies Advisor

Nairi Medical Center
  • Managed the IT service of the medical center, ensuring stable operation of infrastructure, networks and information systems.
  • Supported medical information systems, integration solutions and PACS/LIS-related implementation and operations.
  • Coordinated technical support, staff assistance and infrastructure reliability in a medical-center environment.
November 1997 — March 2023

Head of Information Technology Service, High Technologies Advisor

Erebuni Medical Center
  • Advised management on IT strategy, infrastructure modernization, network architecture, automation and medical information systems.
  • Supported long-term initiatives in information systems, corporate networks and technological processes of the medical center.
  • Contributed to medical-center IT operations, modernization, technical coordination and system-support workflows.
November 2017 — January 2021

Advisor to the Minister on High Technologies

Ministry of Economy of Armenia
  • Expertise and support in shaping technology solutions at the ministry level.
  • Actual leadership of the ministry’s IT service; redesign, recovery, modernization and maintenance of the ministry’s information networks and its auxiliary / subordinate services; preparation of technical and analytical materials.
September 2008 — June 2018

Advisor to the Minister on High Technologies

Ministry of Healthcare of Armenia
  • Actual technology and eHealth work with the minister began in July 2007; formal advisory appointment covered September 2008 — June 2018. Led the creation and development of the National eHealth Project for the Republic of Armenia from concept through readiness for the start of implementation.
  • Creation of a separate telemedicine system.
  • Contributed to the creation and implementation of a separate electronic ambulance system, including project logic, documentation, workflows, technical requirements, coordination, testing and corrective adjustments.
  • Actual leadership of the ministry’s IT service; modernization, recovery and maintenance of the ministry’s information networks and its auxiliary / subordinate services.
October 2014 — June 2015

Advisor to the Minister on High Technologies

Ministry of Justice of Armenia
  • Ministerial advisory role combined with actual leadership of the ministry’s IT service: consulting on high technologies, their practical application, institutional technology analysis, information networks and the ministry’s technical environment.
January 2006 — August 2014 | Part-time

IT Manager

SAGA
  • Creation and development of IT systems, information networks, website and business process automation for a production enterprise.
  • Work in a production / industrial environment with infrastructure, information systems, data and internal process tasks.
January 1998 — August 2004 | Part-time

Head of Business Center

ARMA
  • Business center management, IT infrastructure, information network, network creation and support, and business-process automation.
  • Creation of the ARMA information website for the hotel in 1998–1999; early experience with the IT environment of a hotel, business center and enterprise infrastructure.
July 1997 – November 1997

Lead Specialist

ARMECONOMBANK, Computer Programs and Communications Department
  • Worked in the area of banking software and communications.
  • Participated in the design of a bank card system.
June 1994 — July 1997

Lead Specialist

ARMECONOMBANK, Lending Department
  • Participated in the automation of accounting and credit processes in the banking environment.
  • Worked with organizational and technical processes related to banking operations.
November 1990 – May 1994

Head of Computer Department

SanTur Trade and Production Company
  • Organized and managed the enterprise computer department.
  • Automated accounting and production-related processes.
  • Supported information systems and internal technology workflows in a manufacturing and trading environment.
April 1989 – November 1990

Head of Repair and Mechanical Workshop and Crown Cap Production Workshop

Yerevan Packaging and Label Plant
  • Repair and Mechanical Workshop: repair of installations and units and maintaining technical serviceability of equipment. Crown Cap Production Workshop: management of a separate production unit and ensuring operational stability.
August 1986 – March 1989

Design and Process Engineer

Yerevan Scientific-Educational Center of SNPO “Algorithm”
  • Design and production of electronic computing equipment; participation in consumer computer projects of the 1840 / 1841 series.
September 1981 – May 1986

Educational-Production and Engineering Work

Yerevan Polytechnic Institute, Department of Design and Production of Electronic Computing Equipment
  • Participation in the design and development of Nairi 4ARM computing machines; preparation of methodological materials for classes; early engineering foundation in the design and production of electronic computing equipment.

Education

Yerevan Polytechnic Institute

Faculty of Computer Engineering; specialization: design and production of electronic computing equipment
1981 – 1986

Selected Recognitions and Certifications

  • Best Information Coordinator — American International Health Alliance, Tbilisi, Georgia, 2004.
  • AIHA / USAID recognitions and materials related to LRC, information systems, sustainability and dissemination of experience.
  • ARMTelemed 1st — Telemedicine and eHealth Congress, Yerevan, Armenia, 2011.
  • Certificate of Honor — First Armenian-Russian Healthcare Forum, Ministry of Healthcare of the Republic of Armenia.
  • Course 20744-C: Securing Windows Server 2016 — Microsoft.
  • Course 20741-B: Networking with Windows Server 2016 — Microsoft.
  • Course 20740-C: Installation, Storage, and Compute with Windows Server 2016 — Microsoft.
  • Neural Networks — certificate of course completion, Ganstafam.

Languages

  • Russian — fluent
  • Armenian — fluent
  • English — working reading and basic communication
  • German — reading with a dictionary

Additional Applied Direction

Information Design & AI-assisted Visual Communication

Supporting applied direction for presentations, diagrams, product/information visuals, cultural and book-related materials. Uses AI-assisted and non-AI tools for visual communication, structured presentation and information design. This direction supports the main Healthcare IT & Enterprise Technology profile and is not positioned as the primary professional identity.

Additional

  • Experience managing teams of up to 320 people in direct and indirect reporting lines.
  • Experience in international cooperation and project work outside Armenia.
  • Areas of interest: economics and management, modern technologies, psychology.