Healthcare IT and Medical Information Systems
PACS, LIS, HIS/MIS, WebHospital, integration of medical, laboratory and archive systems; digitalization of clinical and administrative processes.
Full CV • Healthcare IT • Enterprise IT • Digital Transformation
Armen Parsadanyan
Senior Executive & Technology Advisor | Enterprise IT Architect | Digital Transformation and Healthcare Informatics
LocationYerevan, Armenia
Work formatOnsite work in Armenia / consulting / project-based work · business trips possible
Professional Profile
Senior executive and technology advisor with more than 45 years of experience at the intersection of management, enterprise IT, systems and network architecture, process automation, computer engineering, digital transformation and healthcare information systems. Worked in commercial organizations, banking, manufacturing, healthcare and public-sector structures. Proven experience launching complex initiatives from scratch, rebuilding active systems, managing multifunctional teams of up to 320 people and coordinating projects in Armenia and abroad.
Key Competencies
Enterprise IT Architecture
Design and development of multi-level networks, data infrastructure, system and network administration, information security and complex troubleshooting.
Digital Transformation
Business process automation, implementation of corporate information systems, transformation of complex organizational tasks into feasible technology solutions.
Strategic Leadership
Management of departments and project teams, launch of functions from scratch, task setting, execution control, staff training and development.
Public and Regulated Sectors
Experience with ministries, medical institutions, banking, manufacturing and other regulated organizational environments.
AI Visualization and Content
Additional direction: generative AI tools, prompt engineering, reference-based approach, assembly and refinement of visual materials in graphic editors.
Key Programs and Projects
- E-health, telemedicine and electronic emergency care: creation of the concept, legal acts and TOR / technical specifications for developers; management and control of the full creation process, acceptance and correction of developers' work up to the implementation stage.
- Design, creation and implementation of the telemedicine segment of the Republic of Armenia; integration of electronic emergency care and e-health solutions.
- Electronic emergency care projects: geo-control and monitoring of ambulances, patient card, statistical data and performance analysis for ambulance vehicles and teams; separate geo-control and monitoring project in Sochi.
- WebHospital: design, creation and implementation of a medical information system for Erebuni, Nairi and Tavush medical centers.
- PACS / LIS: implementation of medical information storage systems and integration of PACS, LIS and WebHospital in medical centers.
- Enterprise infrastructure: design, rebuilding, implementation and support of multi-level information networks for Erebuni, Nairi, Tavush, Dilijan, Armed Medical Center, the Ministry of Healthcare and the Ministry of Economy of Armenia.
- Banking automation: automation of accounting and credit processes; participation in the design of a bank card system at ArmEconomBank.
- Early engineering projects: participation in the design of Nairi 4ARM computers and the creation of 1840 / 1841 series home computers.
- Commercial and manufacturing projects: process automation, information networks and websites for ARMA hotel, manufacturing organizations and enterprises.
- AI visualization: creation of static visual content, covers, posters, product cards, presentation and commercial visuals using AI tools and graphic editors.
Professional Experience
March 2023 – Present
Executive Director
SoftNetSource LLC
- General management of the company and coordination of technological and organizational directions.
- Supervision of digital solutions, partner interaction and preparation of project initiatives.
- Development of an additional direction in AI visualization and static visual content creation.
June 2017 – 2023
Head of Computer Service
Nairi Medical Center
- Managed the IT service of the medical center, ensuring stable operation of infrastructure, networks and information systems.
- Contributed to the development of medical information systems, integration solutions and PACS / LIS implementation.
November 1997 – 2023
Advisor to the General Director for Modern Technologies
Erebuni Medical Center
- Advised management on IT strategy, infrastructure modernization, network architecture, automation and medical information systems.
- Supported long-term initiatives in information systems, corporate networks and technological processes of the medical center.
November 2017 – 2021
Advisor to the Minister for Modern Technologies
Ministry of Economy of Armenia
- Provided expertise and supported the formation of technological solutions at ministry level.
- Supported projects for redesign, recovery and modernization of the information network.
September 2008 – June 2018
Advisor to the Minister for Modern Technologies
Ministry of Healthcare of Armenia
- Led and supported public-sector initiatives in e-health, telemedicine and digitalization of processes.
- Created concepts, legal acts and technical specifications; managed, controlled, accepted and corrected developers' work up to implementation.
October 2014 – June 2015
Advisor to the Minister for Modern Technologies
Ministry of Justice of Armenia
- Advised on modern technologies and opportunities for their practical implementation.
July 1997 – November 1997
Lead Specialist
ArmEconomBank, Computer Programs and Communications Department
- Worked in the area of banking software and communications; participated in the design of a bank card system.
April 1994 – July 1997
Lead Specialist
ArmEconomBank, Credit Department
- Participated in the automation of accounting and credit processes in the banking environment.
November 1990 – May 1994
Head of Computer Department
SanTur Trading and Manufacturing Enterprise
- Organized and managed the enterprise computer department; automated accounting and production-related processes.
April 1989 – November 1990
Head of Repair-Mechanical Workshop and Crown Cork Production Workshop
Yerevan Packaging and Label Factory
- Managed production units and ensured their operational stability.
August 1986 – March 1989
Design and Process Engineer
Yerevan Scientific and Educational Center of SNPO Algorithm
- Worked in the field of design and production of electronic computing equipment; participated in 1840 / 1841 home computer projects.
1981 – 1986
Studies and early engineering work
Yerevan Polytechnic Institute, Department of Design and Production of Electronic Computing Equipment
- Studies combined with work at the Department of Design and Production of Electronic Computing Equipment.
- This period formed an early engineering foundation in computer hardware, electronic computing equipment and systems.
Education
Yerevan Polytechnic Institute
Faculty of Computer Engineering; specialization: design and production of electronic computing equipment | 1981 – 1986. Studies were combined with work at the Department of Design and Production of Electronic Computing Equipment.
Selected Recognitions and Certifications
- Best Information Coordinator — American International Health Alliance, Tbilisi, Georgia, 2004.
- AIHA / USAID recognitions and materials related to LRC, information systems, sustainability and dissemination of experience.
- ARMTelemed 1st — Telemedicine and eHealth Congress, Yerevan, Armenia, 2011.
- Microsoft Certificates of Achievement: Networking with Windows Server 2016; Installation, Storage, and Compute with Windows Server 2016.
- Neural Networks Course — GanstaFam School.
Technologies and Tools
- Operating environments and software: DOS, Windows, Word, Excel, Access, PowerPoint, CorelDRAW, AutoCAD, VBA, VB, Visual FoxPro and others.
- Medical and corporate systems: PACS, LIS, HIS/MIS, WebHospital, databases, network and infrastructure solutions.
- AI and visual tools: GPT/ChatGPT, Claude, Midjourney, Krea, CapCut and other local and online AI/non-AI tools for creating and preparing visual content.
Languages
- Russian — fluent
- Armenian — fluent
- English — working reading and basic communication
- German — reading with a dictionary
Additional
- Experience managing teams of up to 320 people in direct and indirect reporting lines.
- Experience in international cooperation and project work outside Armenia.
- Areas of interest: economics and management, modern technologies, psychology.